Production Management Control


Credit Hours:


Learning Objective:

Be able to identify the elements of a system; Know how to use the seven common quality tools; Be able to apply and interpret statistical process control; Be able to describe the attributes of production management philosophies such as Total Quality Management, Materials Requirements Planning, Toyota Production System, Six Sigma, etc.; Describe specific procedures for establishing whether changes will be improvements; Determine the cost effectiveness of improvements; Describe the sustainability concept in the context of production management; Be able to apply production management principles to service systems; Describe a change management model appropriate for production management changes; Be able to identify appropriate goals, strategic objectives, and operational objectives for an enterprise; Describe risk and mitigation strategies in a production management context.


Background and development of production management, plus current concepts and controls applicable to production management functions.

Topics Covered:

Production and Services; Systems Perspective; Strategy and Operations; Quality Systems; Production Management Systems; Change and Risk Management


Course Catalog: Graduate Standing or IE 38300. Informal: Comfort with statistics, optimization modeling, and basic concepts related to business processes.

Applied / Theory:

50 / 50

Web Address:

Web Content:

Syllabus, PDFs for readings, course lecture slides, announcements, grades.


Assigned weekly.




Three exams (non-cumulative).


Official textbook information is now listed in the Schedule of Classes. NOTE: Textbook information is subject to be changed at any time at the discretion of the faculty member.
To Be Determined. Materials may be assigned at a later time.

Computer Requirements:

ProEd minimum computer requirements.

Other Requirements:

Peer-to-peer interaction is expected as part of the weekly assignments, so regular participation is required to appropriately meet the goals of the course.

ProEd Minimum Requirements: