Requirements and Implementation of ISO 41001

Description:

Management system standards provide a way to manage the interrelated parts of a business in order to achieve the business objectives and increase its capability to deliver consistently high-quality services and products and added value for customers and stakeholders.

Topics Covered:

1. Management system standards
2. ISO 41001 and associated standards
3. Scope of facility management
4. Terms and definitions (ISO 41011)
5. Strategic sourcing (ISO 41012)
6. Guidance and FM organizational theory (ISO 41013)
7. Plan-Do-Check-Act cycle
8. Development of facility management plan
9. Development of KPIs (key performance indicators)
10. Plan implementation
11. Performance evaluation
12. Decisions for plan modifications