Knowledge Base
UDS
Results
Export Controls New User Machine Setup
Export Controls New User Machine Setup
Last Modified: Apr 14, 2025 Restricted
TeamViewer Admin Access
Last Modified: Aug 15, 2023 Restricted
Q Departments to use when resolving items
Last Modified: Dec 19, 2016 Restricted
Basic User Instructions
Last Modified: Mar 28, 2017 Restricted
44326 greetings and voicemail messages
Last Modified: Feb 15, 2023 Restricted
UDS Phone Call Process
Last Modified: Mar 22, 2019 Restricted
ECN UDS: Outage Notification Phone Tree
Last Modified: Dec 19, 2016 Restricted
UDS Red Alert Procedures
Last Modified: Mar 17, 2020 Restricted
Desktop Settings UEV Fixes
Fix common Desktop Settings UEV (User Experience Virtualization) issues like pinned items, themes and wallpaper settings not synching on or after a reboot/restart.
Last Modified: Aug 10, 2023 Restricted
Slack Calendar Events
Last Modified: Nov 09, 2023 Restricted
How to convert users to ECN supported PCs
Last Modified: Dec 19, 2016 Restricted
First Contact with a New Faculty or Staff Member
Last Modified: Feb 12, 2024 Restricted
Quota Reports
Last Modified: Dec 19, 2016 Restricted
User Services Cardinal Rules
Last Modified: Nov 10, 2021 Restricted
Off Hours Queue Watching - FAQs
Last Modified: Sep 13, 2023 Restricted