Information for New Users
The Engineering Computer Network (ECN) provides the model for supporting computing across the College of Engineering, The Purdue Polytechnic Institute, the Office of the Executive Vice President for Research and Partnerships, and Discovery Park.
New to Purdue?
For information regarding starting up with your Purdue account ("career account"), please look at the detailed scenarios and instructions available at: https://it.purdue.edu/services/new-to-purdue.php
Requesting an ECN Account:
For information regarding requesting an ECN account, please look at the detailed scenarios and instructions available at: https://engineering.purdue.edu/ECN/Support/Accounts/Request - This page also links to the form where an ECN account can be requested.
Getting Started with your ECN Account
ECN works with Information Technology at Purdue (ITaP) to provide you with a single "Career Account" this is one username and password which you will use to access computing resources across campus. For information on establishing your ECN account please refer to the ECN Getting Started Guide
Finding Answers to your Questions
ECN maintains a Knowledge Base with answers to several commonly asked computer questions. If you are technically inclined you may try searching the Knowledge Base for answers on your own.
Requesting Support
The best option to request support is to complete the Contact Us / Trouble Report form on our web site. Put in your career account login and hit tab - the form will autofill as much information as possible.
Quick Resources for new Faculty
A cheat sheet for Classroom software and support, hardware purchasing recommendations, etc: http://eng.purdue.edu/jump/2389014