ThinLinc Client Installation
Before you begin: When using a computer off-campus, you may first need to connect to Purdue's Virtual Private Network. Remember, your BoilerKey is REQUIRED to access this service.
ThinLinc clients for PC and MacOS are available from: https://www.cendio.com/thinlinc/download
ECE specific user information
RCAC specific user information
ThinLinc stuck session clearing
If your ThinLinc session is stuck, you may use the lab ThinLinc clients, or the clients installed from the URL above, and use the "Advanced" tab to choose the option of "Close all sessions before logging off" This option is not available from the web client.
Internal ECN Staff notes:
If ECN Staff have to manually kill a session in the absence of the user experiencing the problems, ECN Staff will have to use the second method of manually logging in to each ThinLinc host (ecegrid-thin1 through thin-8), search for all the users processes, 'ps -u <login name> -f' and if found then killing these off by using 'pkill -u <login name>' and checking again to make sure all stale processes have been removed.
One way of doing this is to run
pkill -9 -u <login>;ps -u <login> -f
until the only job showing is the actual grep
If this does not fix the problem, but users can get past the login screen, then it most likely a problem with one of the dot files for the GUI. Have them try a different GUI, ie. if they are using BASH have them try KDE. If that fixes the problems then remove the dot files for the offending shell and have
them try it again.
If all steps above have been done, but users still cannot get past the login screen, then it could be a run away process; ECN Staff should contact Andy.
Last modified: 2020/09/23 08:28:57.776919 GMT-4 by
Created: 2015/06/15 12:56:2.251426 GMT-4 by sundeep.rao.1.
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