ThinLinc sessions

ThinLinc Client Installation

ThinLinc clients for PC and MacOS are available from: https://www.cendio.com/thinlinc/download

 

ThinLinc stuck session clearing

If your ThinLinc session is stuck, you may use the lab ThinLinc clients, or the clients installed from the URL above, and use the "Advanced" tab to choose the option of "Close all sessions before logging off" This option is not available from the web client.

 

Internal ECN Staff notes:

If ECN Staff have to manually kill a session in the absence of the user experiencing the problems, ECN Staff will have to use the second method of manually logging in to each ThinLinc host (ecegrid-thin1 through thin-6), search for all the users processes, 'egrep -u <login name> -f' and if found then killing these off by using 'pkill -u <login name>' and checking again to make sure all stale processes have been removed.
 
If this does not fix the problem, but users can get past the login screen, then it most likely a problem with one of the dot files for the GUI.  Have them try a different GUI, ie. if they are using BASH have them try KDE.  If that fixes the problems then remove the dot files for the offending shell and have
them try it again.
 
If all steps above have been done, but users still cannot get past the login screen, then it could be a run away process; ECN Staff should contact Andy.

Last modified: 2015/06/15 13:05:25.508543 GMT-4 by sundeep.rao.1
Created: 2015/06/15 12:56:2.251426 GMT-4 by sundeep.rao.1.

Categories

Search

Type in a few keywords describing what information you are looking for in the text box below.

Admin Options: Edit this Document