Setting up devices to send e-mail

When configuring a device to send e-mail, such as a multi-function printer/scanner system, use the following advice to set up the e-mail relay host.

The idea is that a device needs to send e-mail reliably. To do this, it would be beneficial if the device used the name of the e-mail relay hosts instead of a single IP address so that if the e-mail relay host is down, the name will translate into multiple IP addresses and the device will try multiple servers.

So here is the recommendation:

1. The device should have an name associated with its IP address, or it will be slow or troublesome sending e-mail. To allocate a hostname, send a request to the ECN software staff.

2a. If the device can be programmed with a host name, the device should set the e-mail relay host to:

Do not use the host name - requires authentication always. Also, do not use the specific e-mail relay hosts named (such as mx01, mx02, etc.) as they translate into a single IP address and become a single point of failure.

2b. If the device can only be programmed with an IP address, use one or more of the following addresses: (ARMS B191) (CIVL B146) (MJIS B067) (MSEE 130H) (POTR B16)

Pick one with the same subnet, and/or pick one in the same or closest building. Hopefully this will help the device be more successful in reaching an available e-mail relay host.

Last modified: 2014/04/25 12:59:11.634914 GMT-4 by oesten.e.nelson.1
Created: 2009/05/04 08:28:42.128000 GMT-4 by curtis.f.smith.1.



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