Setting up devices to scan to email

When configuring a device to send e-mail, such as a multi-function printer/scanner system, use the following advice to set up the e-mail relay host.

Here is the step to setup the feature:

1. Hostfile and DHCP reservation

The printers on ECN network should all be on DHCP. If the printer is on 128.46.x.x or 128.210.x.x subnet, it should be added to the "access" file on harbor. The entire private printer subnet 10.163.x.x is already listed in the "access" file.

2. SMTP settings on the printer

SMTP server: mx.ecn.purdue.edu (Note for Toshiba printers, this may need added to the SMTP Client settings also.)

Port: 25

Split emails: 0

Enable SMTP SSL/TLS Protocol: NO

Requires Authentication: NO

3. "from" address on the printer

PRINTER'S_HOSTNAME@ecn.purdue.edu (ex: msee104p1@ecn.purdue.edu)

Troubleshoot: (for the printers on 128.46.x.x and 128.210.x.x)

1) Check ACLs settings (subnet gateway and smtp IP address might need to be added)

2) Check DNS settings (might need to manually configure if the auto configure from DHCP didn't work)

3) Access file on harbor at /usr/share/adm/config/os/common