Resetting a Forgotten Bitlocker PIN
Process to follow if you wish to change your PIN
On this page, you will have options for changing your BitLocker PIN.
Process to follow when you have forgotten your Bitlocker PIN:
1. Recover the Operating System
Contact ECN (either by using the ContactUs page, or by calling into 44326). Be prepared to authenticate yourself.
ECN will read off a Bitlocker Recovery Code (this is VERY LONG - 48 characters, so please be patient).Alternatively, they might send it to you via the file locker service.
Use this Recovery Code to log into the system.
2. Reset the Bitlocker PIN to something you can remember
Call us once you have this downloaded and running, and we will assist with providing credentials.
ECN Staff: Remember to use the "Windows credentials" option when connecting using Teamviewer in this manner
Last modified: 2021/09/16 11:07:54.324425 GMT-4 by
Created: 2020/05/05 11:34:50.282042 GMT-4 by sundeep.rao.1.
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