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Printer Maintenance Companies
The information on this page is out-of-date. Please see our newer Printer Recommendations page.
Obsolete info
New printers purchased the "traditional way" (ordered from an approved mail-order vendor) often include one year of warranty coverage -- sometimes longer, sometimes shorter. After a printer's warranty expires, obtaining affordable, timely service might be challenging. In addition to the inconvenience of a broken printer, your department must spend time making arrangements to have the printer serviced or replaced.
For workgroup printers and multifunction printer/copiers to be obtained with Purdue funds, ECN recommends acquiring new units via service contracts with central Indiana-based vendors. Contracts may include a monthly lease fee and per-printed-page fees; the vendor pays for all toner, replacement parts when needed, and labor. Your department provides its own paper. Routine service is scheduled via phone and provided on-site by local technicians. It's a great way to make sure the printers "just work."
Contact your business office to set up a service contract with one of these local vendors. ECN does not endorse any one vendor; check with your colleagues (or, perhaps, those in nearby departments) to see if your department has an existing arrangement with one company.
When your vendor schedules the delivery of a new or replacement printer to your building, please contact ECN to arrange for connecting the unit to Purdue's network. We'll register a network address, set up a queue on our network print server, and provide instructions for each person to use to access the new printer.
Ikon
7330 Woodlawn Drive
Indianapolis, IN 46278
General IKON Toll free: (888) 456-6457
Phone: (317) 329-2679
Fax: (317) 329-4400
Cannon IV
950 Dorman Street
P.O. Box 441450
Indianapolis, IN 46244
Toll free: (800) 825-7779
Phone: (317) 951-0500
Fax: (317) 951-0600
Customer support: Monday through Friday, 8:00am – 5:00pm
Lafayette Office Supply, Inc.
340 Main Street
Lafayette, IN 47901-1352
Phone: (765) 742-2177
Creative Solutions
P.O Box 5142
Lafayette, IN 47903
Phone: (765) 743-1922
Fax: (765) 296-3621
Lafayette Office Systems
325 S. Earl Ave #1
Lafayette, IN 47904
Phone: (765) 449-8652
Roeing Corp.
2433 South 9th Street
Lafayette, IN 47909
Phone: (765) 474-5402
Last Modified:
Dec 19, 2016 11:12 am US/Eastern
Created:
Oct 20, 2008 3:41 pm GMT-4
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