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Printer Maintenance Companies

The information on this page is out-of-date. Please see our newer Printer Recommendations page.

 


Obsolete info

New printers purchased the "traditional way" (ordered from an approved mail-order vendor) often include one year of warranty coverage -- sometimes longer, sometimes shorter.  After a printer's warranty expires, obtaining affordable, timely service might be challenging. In addition to the inconvenience of a broken printer, your department must spend time making arrangements to have the printer serviced or replaced.

For workgroup printers and multifunction printer/copiers to be obtained with Purdue funds, ECN recommends acquiring new units via service contracts with central Indiana-based vendors. Contracts may include a monthly lease fee and per-printed-page fees; the vendor pays for all toner, replacement parts when needed, and labor. Your department provides its own paper. Routine service is scheduled via phone and provided on-site by local technicians. It's a great way to make sure the printers "just work."

Contact your business office to set up a service contract with one of these local vendors. ECN does not endorse any one vendor; check with your colleagues (or, perhaps, those in nearby departments) to see if your department has an existing arrangement with one company.

When your vendor schedules the delivery of a new or replacement printer to your building, please contact ECN to arrange for connecting the unit to Purdue's network. We'll register a network address, set up a queue on our network print server, and provide instructions for each person to use to access the new printer.

 

Ikon

7330 Woodlawn Drive
Indianapolis, IN 46278

General IKON Toll free:  (888) 456-6457
Phone:  (317) 329-2679
Fax:  (317) 329-4400

www.ikon.com

 

Cannon IV

950 Dorman Street
P.O. Box 441450
Indianapolis, IN 46244

Toll free:  (800) 825-7779
Phone:  (317) 951-0500
Fax:  (317) 951-0600

www.cannon4.com

Customer support:  Monday through Friday, 8:00am – 5:00pm

 

Lafayette Office Supply, Inc.

340 Main Street
Lafayette, IN 47901-1352

Phone:  (765) 742-2177

 

Creative Solutions

P.O Box 5142
Lafayette, IN 47903

Phone:  (765) 743-1922
Fax:  (765) 296-3621

 

Lafayette Office Systems

325 S. Earl Ave #1
Lafayette, IN 47904

Phone:  (765) 449-8652

www.lafayetteos.com

 

Roeing Corp.

2433 South 9th Street
Lafayette, IN 47909

Phone: (765) 474-5402

www.roeing.com

 

 

Last Modified: Dec 19, 2016 11:12 am US/Eastern
Created: Oct 20, 2008 3:41 pm GMT-4 by admin
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