If your PDFCreator stops working, please try resetting the printer queue.  Here are the steps to perform this action:

1. Go to Start button --> Programs --> ECN Software --> PDF Creator

2.  Open the PDFcreator application in this menu

3.  Once the application comes up, you can:

  1. click the printer icon in the upper left portion and it will turn red
  2. click the printer icon in the upper left portion again and it will turn green

Then try to create your PDF again.  If this does not work, please contact us by submitting a trouble ticket through the ECN Trouble Report.


Last modified: 2011/02/15 11:26:59.585000 US/Eastern by christopher.n.deckard.1
Created: 2009/08/07 11:22:24.790000 GMT-4 by danny.m.vukobratovich.1.



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