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E-Mail: Forwarding or Redirecting Mail

Options for handling your Address

You typically have two options for your email.

1. Office365 (default mail service)

You can use one of several email clients to check your Office365 email (Webmail, Outlook, Mac Mail, Thunderbird, Alpine/pine, etc)

2. Forwarding to an external email provider (eg Gmail)  <<WARNING: SEE CAVEAT>>

This is not an option if you deal with any email that is restricted from being on off-campus servers due to any contracts you may be working on.

2a: Forwarding all your email to the external provider – This option is quickly becoming obsolete, due to certain kinds of emails not being processed (for example, password reset emails)

2b: Setting your email to go to O365, and then forwarding to the external provider from within Office365. If you do decide to use this option, this is a two-step process:

The first step is to make sure you have set your email to o365 at the Purdue Accounts/Email page (same place you change your password -

The second step is to Forward your O365 Email to the off-campus email:

  • Login to Office 365 ( using your email and career account password.
  • Click Outlook.
  • Click Settings (gear icon in the upper right-hand of your screen). 
  • At the bottom of the Settings panel, Click View all Outlook settings - Click Mail.
  • Click Forwarding
  • Under the "Forwarding" heading, select Enable Forwarding
  • Type the email address you wish to forward your mail (e.g., gmail, hotmail, etc.)
  • Recommended: Select "Keep a copy of all forwarded messages"
    • Note: if you do not select this, nothing sent to your email account will be saved in your Purdue O365 mailbox. 
    • Warning!!! Some email senders do not allow their mail to be forwarded.  You will need the "keep copy "in your mailbox to get the message.
  • Select Save.


Email coming to your address will be replied to with your address.

Using Gmail etc to send email as is no longer feasible due to the introduction of Microsoft Multi-Factor Authentication. Microsoft’s announcement:



Last Modified: Jul 21, 2023 3:18 pm GMT-4
Created: Oct 9, 2007 1:41 pm GMT-4 by admin