Activating/Updating BoilerKey Tokens

BoilerKey is being replaced with Purdue Login 2FA

Mentions of BoilerKey in this article are no longer applicable. To get the latest FAQ, and information regarding Purdue Login 2FA, go here: https://it.purdue.edu/login/index.php

The Purdue Login 2FA is used in conjunction with Duo Mobile, a smartphone app, or a dongle that displays changing numbers every time it is used.

You will just use your regular Purdue Account username and password for all sites requiring Purdue 2FA.

Now you can proceed with setting up the DUO App (Option 1) or your hardware token (Option 2).

Option 1: Using the smartphone App (Much more convenient!)

We prefer and recommend the use of the smartphone app.

Login to any Purdue Login portal e.g https://www.purdue.edu/apps/account/UpdateCellPhone with your Purdue Account username and password.

Choose "Enable Purdue Login 2FA Self-Recovery via text messaging" and complete the needed steps. 

• While not required, it is strongly suggested you enter your Cell Phone information, this will allow Purdue to contact you with public safety emergency notifications as well as temporary passwords if you get locked out due to 2FA issues. 

That should be it! 

Option 2: the Hardware Token: 

Existing hardware tokens will continue to work. New hardware tokens must be added by contacting your service desk. To request the shipment of a hardware token, fill out the following form: https://purdue.ca1.qualtrics.com/jfe/form/SV_eRGv4VjL3v4R25g

When you receive your new Hardware Token, please contact your service desk to help get it activated. Most people only use the hardware dongle if they do not own a smartphone. If you find yourself not needing a hardware dongle any more, please return it to us for decommissioning and recycling.

Choose "Test my BoilerKey" and verify that your new token works by following the steps below as opposed to the instructions on the web page, which are geared towards the smartphone App:

• Enter your career account for the 'login' where requested.
• With the token held as pictured below (orientation depends on the model), push the button on your new token to reveal a 6 digit numeric code.
• In the 'password' box enter the 4 digit PIN you have already created, followed by a comma and then the 6 digit code. Example 1234,123456
• Click "Test BoilerKey Authentication"
• The page should refresh with a message "You successfully tested BoilerKey authentication!"
• Click "Return to the main manage BoilerKey page" 

Choose "Where I Use BoilerKey" and select : "Require BoilerKey for CAS” (The first option)

• Click "Return to the main manage BoilerKey page" 

Choose "Enable Self-Recovery via text messaging" and complete the needed steps. 

• While not required, it is strongly suggested you enter your Cell Phone information, this will allow Purdue to contact you with public safety emergency notifications as well as temporary passwords if you get locked out due to 2FA issues. https://www.purdue.edu/apps/account/UpdateCellPhone

Replacing your phone?

Before you replace your phone, visit https://www.purdue.edu/apps/account/UpdateCellPhone and click “Register for Self-Recovery,”.

If you have any questions or need assistance with this, please contact ECN at www.purdue.edu/ECN/ContactUs