ACMAINT transd errors

Note: The transd_log file contains a list of the ACMAINT messages It exists in a different location on an HP than it does on Sun's...

Sun: tail -f /var/adm/log/transd_log
  or
 HP: tail /var/adm/transd_log 

Sometimes one request can not process, and this request will prevent any newer requests from processing, until it is handled.

This Error messages on an HP

Subject: ACMAINTTRANSD Message

command = modifyAccount vise4.ecn.purdue.edu wencheng password LelJp6I7woi8U
LelJp6I7woi8U B0E006DDEBFEA2651D71060D896B7A46
8B515588EF4E08C7ADBB99F70B357172 9887c1ab3ecaa965ccb73745cbaeec1c
        Unable to obtain 'account' information for 'wencheng'.
Contact your system administrator.

Mark said that the first thing to try was to edit the /etc/passwd file by hand and put an entry in. Then the acmaint command could process the stuck request.

Or, if this machine is about to be retired, we can ask Rob to remove the pending request.

   ah> show host vise4 *
     hostName: vise4.ecn.purdue.edu,
              transdHost: vise4.ecn.purdue.edu
               hostClass: HPUX10

So, there is no /etc/smbpasswd file... instead there is:

 # pwd
     /tcb/files/auth/w

(directory of logins by the first letter...)
 #ls
     wachtel   wang      wfeng     wilma     wolfgang
     waitou    wencheng  willey    windoro   www

Actual important part of the Error message:

Oct 12 15:31:22 vise4 acmaint3_transd[6367]: get_passwd(): Starting.
Oct 12 15:31:22 vise4 acmaint3_transd[6367]: open_pw_files(): Starting.
Oct 12 15:31:22 vise4 acmaint3_transd[6367]: get_gecos(): Starting.
Oct 12 15:31:22 vise4 acmaint3_transd[6367]: open_gecos_files(): /etc/gecos.tmp: File exists.


Solution: rm /etc/gecos.tmp
 

Error message:

command = modifyAccount whitept.ecn.purdue.edu kacker homeDir /home/metamer/d/kacker
        Unable to obtain '/etc/smbpasswd' information for 'kacker'.

Contact your system administrator.

-----
# ls -ls /etc/smb*
  16 -rw-------   1 root     root        7223 Sep 17 09:59 /etc/smbpasswd
# grep kacker /etc/smb*
# wc /etc/passwd
      84     200    4989 /etc/passwd
# wc /etc/smbpasswd
      59     149    7223 /etc/smbpasswd

Normally Mark would rebuild the file with a nifty little program
he has (t.pl whitept)

---

added 

kacker:5055:xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx:xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx:Dhiraj Kacker:/home/metamer/d/kacker:/bin/csh

to bottom of /etc/smbpasswd on whitept.

Solution: edit by hand the /etc/smbpasswd file and add entry