Workforce Development & Upscaling

Workers collaborating in office and warehouse

Key Publications

  1. Feng, C. J., S. Sink and W. Garvin, 2019, “Designing, Developing and Deploying Integrated Lean Six Sigma Certification Programs in Support of Operational Excellence Initiatives.” Chapter 6 in the Continuous Improvement Book Series Emerging Frontiers in Industrial and Systems Engineering. CRC Press / Taylor & Francis.
  2. Feng, C. J., 2026, “Building Key Soft Skills in an Industry OpEx Program and Its Implications to ISE Education,” accepted for publication in 2026 IISE Annual Conference and Exposition.
  3. Feng, C.J. 2025, “How to sustain a winning Operational Excellence culture?” ISE Magazine, January, pp. 1–8.
  4. Feng, C.J. 2024, “How to manage breakthrough changes for sustainable Operational Excellence success at multi-national corporations?” Manufacturing Technology Insight under CXO Thought Leaders.
  5. Feng, C.J., 1997, “Transforming a medium-sized company to better engage with both customers and suppliers.” Executive Platform / Thought Leader Series.