Key Publications

1. Feng, C. J., P. Jones and B. Thomas, 2026, “Chapter 11: Operational Excellence in Health,” Chapter 11 in Handbook of Healthcare Delivery Systems (2nd Edition)(Yuehwen Yih, Editor), CRC Press (under review).
2. Feng, C. J., 2026, “Building Agility in High-Mix, Low-Volume Manufacturing: Two Industry Case Studies,” accepted for publication in North America Manufacturing Research Conference – NAMRC 54 of SME / ASME.
3. Feng, C. J., 2026, “Building Key Soft Skills in an Industry OpEx Program and Its Implications to ISE Education,” accepted for publication in 2026 IISE Annual Conference and Exposition.
4. Feng, C. J., 2026, “How to Significantly Reduce Inventory for Free?” accepted for publication in 2026 IISE Annual Conference and Exposition.
5. S. Sink, C. J. Feng and W. Garvin, 2023, “Chapter 112: The New Industrial Engineering (2020): Creating Enterprise Excellence,” Maynard’s Industrial and Systems Engineering Handbook, 6th Edition, McGraw-Hill.
6. Feng, C. J., S. Sink and W. Garvin, 2019, “Designing, Developing and Deploying Integrated Lean Six Sigma Certification Programs in Support of Operational Excellence Initiatives.” Chapter 6 in the Continuous Improvement Book Series Emerging Frontiers in Industrial and Systems Engineering. CRC Press / Taylor & Francis.