[Bnc-faculty-all-list] Coral Reservation Abuse - ACTION REQUESTED - on behalf of John Weaver

[Gerhard Klimeck]

For the NCN students I had to pull out the standard use of the color printer, since they in general were to lazy to redirect their output to a black and white printer and be judicious.  So emails, where just an email address had the blue clickable address were being printed in color and they did not care.   It did not hurt them - the money just came from NCN or the professor. Now we relocated the printer to a secretary area, and if they want to print in color they have to climb a set of steps and guess what, only color documents are getting printed.
Somehow an incentive to adhere to the rules needs to be introduced.  
Something like:
"you miss one appointment, then
1) the advisor is notified
2) the next preferred, scheduled appointment is delayed by a week" 
gerhard

On Aug 27, 2010, at 5:09 PM, Jeff Goecker wrote:

> BNC Faculty –
>  
> I need your help on a situation that is impacting the ability of researchers to use the BNC equipment.  We are beginning to reach epidemic proportions of people reserving equipment and not using the equipment – and not cancelling their reservations so that someone else can use that equipment.  This practice causes false bottlenecks and leaves the equipment unused.  In the first 8 weeks of this fiscal year, we have had 1165 incidents.
>  
> An example is one user who has 20 unused and not canceled reservations on the MJB-3 aligner in 8 weeks – that’s 2 ½ unused reservations every week.  This is a very highly used piece of equipment, and we are receiving complaints that this equipment is not available.  This same user has 12 unused and not canceled reservations on the CHA evaporator – another critical piece of equipment.
>  
> The CHA evaporator has had 82 unused and not canceled reservations in the last 8 weeks, more than 10 per week.
>  
> Please ask your students to be more courteous to the other researchers in the BNC.  The attached spreadsheet shows those users with at least 8 unused and not cancelled reservations in the past 8 weeks by Coral user name.  I have also highlighted incidents where one user had at least 8 unused and not cancelled reservations on a particular piece of equipment.
>  
> While it is understood that there are legitimate incidents where a user reserves a piece of equipment but cannot use it, this happening at a very high frequency is more likely abuse.
>  
> Thanking you for your consideration,
> John
>  
> John R. Weaver
> Facility Manager
> Birck Nanotechnology Center
> Purdue University
> (765) 494-5494
> jrweaver at purdue.edu
> 
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