[315-320] We are working with a company to develop a prototype for the ankle brace. They’re very helpful, a very good company. We even had a phone conference with them so we told them what we had to get done and they can customize their product to us so it would help. Then it has been taking too long of a time producing the part compare to what they say and then to ship the part and they didn’t tell us about it. When I expect the product and it’s not there, I contact them, and they say it still hasn’t been shipped or stuff like that. So, it’s taking a very long time but every time I talk with them, they’re very helpful.
[307-311] Overall, our interactions with the company has been good. Sometimes it can feel like sometimes when we’re trying to order something, or we feel like they may not take us as serious because we are students compared to if a professional industry would order something. They are late with the parts and not really giving us an update what’s going on or why it’s late. I had to reach out to them all the time because I don’t feel as respected as it should be. And that may could be because we’re students.
[326-328] We can still develop our prototype without having their parts. It’s always like something you can do even though you don’t have what you need. But it has for sure slowed down our process because they have not met the deadlines.