Improving health care system through engineering
Improving health care system through engineering
Author: | Eric Nelson |
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Magazine Section: | Our People, Our Culture |
College or School: | CoE |
Article Type: | Issue Feature |
Feature Intro: | As a mother of four, Benjavan "Den" Upatising knows the frustrations everyone encounters with health care. As a Purdue-trained industrial engineer, she also is uniquely positioned to improve the system. |
Partners in progress
Den, a native of Thailand who moved to West Lafayette in 1984, completed a four-year Mayo Clinic Healthcare Engineering Fellowship with Purdue’s Regenstrief Center for Healthcare Engineering that was centered on a home-telemonitoring study of elderly patients with multiple chronic conditions.
“Mayo Clinic has always been my source for medical advice, and it was a real honor and privilege to work as Purdue’s first Mayo Clinic Healthcare Engineering fellow,” says Den, who completed her PhD in August 2013 under Purdue industrial engineering professor Yuehwern Yih.
Caring by design
Through the fellowship, Den was part of a team of researchers that analyzed data and developed predictive models from a randomized controlled trial of 205 patients enrolled at four Mayo Clinic Employee Community Health primary care practice locations.
“Are there factors that can be used to predict when home telemonitoring, provided by the primary care practice, can reduce hospitalizations, emergency department visits and total health care cost for older adult patients with multiple chronic illnesses and high risk of worsening functional and medical status?” she asks. “If so, then how can we use the knowledge to develop a decision-support tool that can assist physicians in deciding the appropriate level of care?”
Meaningful expertise
Den earned a BS in industrial engineering from Purdue and a master’s degree from the University of Michigan before working in industry for Whirlpool, Accenture and Toshiba. Her career path eventually took her back to Thailand, where she employed her expertise to address manufacturing and business process issues for appliances, consumer products and service industries.
Den got her first formal taste of the health care profession when she translated a breastfeeding guidebook and hospital documents related to Thailand’s Joint Commission International hospital accreditation and audits. “I became familiar with many hospital internal processes, procedures and services, and I realized it was time for me to move into a career where I can make a difference in people’s lives, like health care,” she says.
Now working as a research scientist at Purdue’s Regenstrief Center for Healthcare Engineering, Den continues to enjoy a positive prognosis for her career as well as for the possible applications and extensions of her research. Her current focus is in developing predictive models to reduce 30-day unplanned hospital readmissions.
“I’m excited about the role that engineering, specifically industrial engineering, can play in improving this nation’s health care system,” she says.
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