[Bnc-faculty-all-list] Fw: Coral Reservation Abuse - ACTION REQUESTED
Jeff Goecker
jgoecker at purdue.edu
Sat Aug 28 00:20:14 EDT 2010
My apologies. For some reason, the attachment did not go through the listserv
the first time. Please find the attachment in this e-mail.
Regards,
Jeff Goecker
Communications Specialist
Birck Nanotechnology Center
1205 West State Street
West Lafayette, IN 47907-2057
765-494-7716
http://www.nano.purdue.edu
BNC Faculty –
I need your help on a situation that is impacting the ability of researchers to
use the BNC equipment. We are beginning to reach epidemic proportions of people
reserving equipment and not using the equipment – and not cancelling their
reservations so that someone else can use that equipment. This practice causes
false bottlenecks and leaves the equipment unused. In the first 8 weeks of this
fiscal year, we have had 1165 incidents.
An example is one user who has 20 unused and not canceled reservations on the
MJB-3 aligner in 8 weeks – that’s 2 ½ unused reservations every week. This is a
very highly used piece of equipment, and we are receiving complaints that this
equipment is not available. This same user has 12 unused and not canceled
reservations on the CHA evaporator – another critical piece of equipment.
The CHA evaporator has had 82 unused and not canceled reservations in the last 8
weeks, more than 10 per week.
Please ask your students to be more courteous to the other researchers in the
BNC. The attached spreadsheet shows those users with at least 8 unused and not
cancelled reservations in the past 8 weeks by Coral user name. I have also
highlighted incidents where one user had at least 8 unused and not cancelled
reservations on a particular piece of equipment.
While it is understood that there are legitimate incidents where a user reserves
a piece of equipment but cannot use it, this happening at a very high frequency
is more likely abuse.
Thanking you for your consideration,
John
John R. Weaver
Facility Manager
Birck Nanotechnology Center
Purdue University
(765) 494-5494
jrweaver at purdue.edu
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