Nadine Sarter — Lecture

Event Date: November 17, 2021
Speaker: Nadine Sarter, University of Michigan
Time: 3:30-4:30 PM EDT
Location: FRNY Atrium & Zoom
Priority: No
School or Program: Industrial Engineering
College Calendar: Show

Critical Challenges To Effective Human-Machine Teaming: Trust, Transparency and The Management of Attentional Resources

Nadine Sarter

Abstract

Highly complex and capable technologies are becoming commonplace in workplaces and our daily lives. The degree of autonomy and opacity of these systems is growing at a rapid pace. To ensure that they can work effectively with and for humans, it is imperative that they become more transparent (i.e., share information in real time regarding their states, intentions, reasoning, actions and limitations), instill appropriate levels of trust in operators and help people cope with ever increasing amounts of available data and information. In this talk, I will review the relationship between trust, transparency and attention management and, using real-world examples and findings from our research, discuss contributors to and possible ways to overcome breakdowns in human-machine teaming in the interest of safety in a range of application domains.

Biography

Nadine Sarter is the Richard W. Pew Collegiate Professor of Industrial and Operations Engineering (IOE), a core faculty in Robotics and an affiliate faculty in Aerospace Engineering at the University of Michigan. She also serves as the Director of the UM Center for Ergonomics. Sarter was elected to the National Academy of Engineering in 2019. She is a Fellow of the Human Factors and Ergonomics Society (HFES) and serves as Associate Editor of its flagship journal ‘Human Factors’. Sarter earned her Ph.D. in Industrial and Systems Engineering in 1994 (Ohio State University). Her research focuses on supporting safe and effective human-machine interaction and human-autonomy/robot teaming. Specific research interests include (1) transparency and operator trust in highly autonomous systems, (2) haptic/multimodal display design, (3) attention/interruption management, (4) adaptive function allocation and (5) the design of decision aids for high-tempo operations. Sarter has conducted her work in a range of application domains, notably commercial aviation, space, medicine, military operations, and the automotive industry, with most of her funding coming from NASA, NSF, DoD and the FAA. Her research contributions have been recognized by a number of awards, including an NSF Faculty Early CAREER Award and the HFES Ely Human Factors Article Award in 2008 and in 2020 (with co-authors Mumaw, Wickens and Lu Riggs).