Differentiation: Purdue EPCOM provides broad support services, facilitation of best practice implementation and work process innovation supported by research. Our people have broad industry experience, understanding the pain, the complexity of causes, and leading improvement. We help senior management align their corporate culture to support their vision and create the leadership that drives and sustains rapid, continuous improvement.
The EPCOM Approach has three stages -- 1) Appraisal, 2) Implementation, and 3) Reporting.
The Appraisal Stage encompasses defining the true problems, who is impacted by them and the risks, as well as the level of dissatisfaction with a company’s current state. It measures (quantifies) the performance gap in planning/performance that is driving a need for improvement and how it will be measured. Finally, this stage analyzes the “situations” that surfaced.
The Implementation Stage forms teams that generate the solutions to remove barriers, develop associated metrics and so on. The teams perform rapid prototyping, trystorming and recommends piloting or define a research project to generate data, supporting IT solutions, etc.
The Reporting Stage is where the teams come together and present their solutions to executive management who makes decisions on the path forward. It includes deciding on piloting some solutions (new or improved work processes, best practices, etc.) and ensuring that they are measured and improved as well as being standardized in procedures and other governance.