[Ececourtesy-list] Seminar: Jim Spohrer (IBM), Service Innovation in the AI Era

Hegewald, Lynn P hegewald at purdue.edu
Mon Feb 7 10:09:06 EST 2022

Please join us for the following seminar. Additional details in the attached flyer.

Service Innovation in the AI Era

Tuesday, February 8, 2022 9:30 am ET
Zoom link<https://purdue-edu.zoom.us/j/93305345902>

Jim Spohrer, Retired IBM executive, and ISSIP.org, International Society of Service Innovation Professionals

What if you had a hundred workers ready to assist you with your startup, both launch and ongoing pivots? To help you answer this question, this talk shares a roadmap for the future of AI and service science. Over the next forty years, AI systems will become more capable  and  less  expensive, progressing through stages: tool, assistant, collaborator, coach, mediator, for the  roughly  two thousands types of occupation that drive the US economy (O*NET). Service innovation is about increasing the quantity and quality of mutually beneficial interactions as  people,  businesses,  and nations adapt to accelerating change. In the end, learning to invest time, effort, and other resources is fundamentally important. The life of an entrepreneur is about learning to invest in getting better at competing for collaborators – customers, partners, investors. Not surprisingly, this is exactly what is expected of innovators and leaders in large corporations as well.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: </ECN/mailman/archives/ececourtesy-list/attachments/20220207/c54acf16/attachment-0001.htm>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: Spohrer Purdue_Seminar 20220208_v3.pdf
Type: application/pdf
Size: 170619 bytes
Desc: Spohrer Purdue_Seminar 20220208_v3.pdf
URL: </ECN/mailman/archives/ececourtesy-list/attachments/20220207/c54acf16/attachment-0001.pdf>

More information about the Ececourtesy-list mailing list