[Che-student-staff-list] FRNY - Phone Placement

[VoIP Rollout]

??Colleagues,

This is to let you know that you will be receiving your new Cisco Voice over Internet Protocol (VoIP) phone the week of June 11th. The phone will then be activated on the same day as the other phones in your building. You will receive a follow-up email the day before your new phone is to be activated. Installation crews will access your work area the week of June 11th to do the initial installation. Your new phone is part of a project to replace Purdue's 20-year-old phone system with modern technology.

You will be able to make calls with your new phone after the initial installation the week of June 11th, even before it is fully activated with the rest of the phones in your building. This will allow you to become familiar with it and also to set up your voicemail in advance. It also is a good time to test headsets and other accessories with your new phone. Incoming calls will still be received on your old phone until your new phone is activated.

Quick reference materials will be distributed with your new phone and simple training videos are available to assist you in setting it up and becoming familiar with it, including creating new PIN numbers and greetings. You can access these on the project website https://www.itap.purdue.edu/telecommunications/rollout/?<https://www.itap.purdue.edu/telecommunications/rollout/>.

The website also includes an up-to-date schedule of planned installation locations and an FAQ about the project. Information is available as well in Purdue's GoldAnswers online knowledgebase. Search for "Cisco VoIP."

Headset users: Most wireless headsets should work with your new VoIP phone. Wired headsets may require an adapter cable, if available. The FAQ on the project website has a list of compatible headsets if you need a new one.

Once your new phone is fully activated, a member of the phone project team will visit your location to remove your old phone.

If you have other accessories such as long handset cables, shoulder rests, or headsets, please move these from your old phone to your new phone.

Thank you in advance for your assistance on this major undertaking. If you have questions, please feel free to send an inquiry to VOIP-Rollout at purdue.edu.

Thank you,

Amit J. Patel, ITaP Voice Operations Manager

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