[Che-student-staff-list] FRNY 1060d Scan to Email issues.

[Harrington, Michael P]

Good morning,

A quick 'follow up' to let everyone know that this should no longer be an issue.  All of the ChE devices that scan to email have been added to ITAP's 'whitelist' to prevent any future scans from those devices being labeled as spam.

Have a good day and please remember if you have any questions to fill out the "Trouble Report" here:
https://engineering.purdue.edu/ECN/AboutUs/ContactUs/

Mike Harrington

-----Original Message-----
From: Che-staff-list [mailto:che-staff-list-bounces at ecn.purdue.edu] On Behalf Of Harrington, Michael P
Sent: Wednesday, May 13, 2015 3:29 PM
To: 'chme at ecn.purdue.edu'
Subject: [Che-staff-list] FRNY 1060d Scan to Email issues.

Good afternoon,

This only applies to people who use the scanner in FRNY 1060d to scan documents to email.

For some reason the Spam Scanning software has decided that scanned items from that device are spam and is quarantining them using the "PureMessage" application.  If you have an account on the exchange server you usually see one of these alerts every day or so.

If you have scanned something to email in FRNY 1060d in the last couple of days and have not received it please log in to https://spamq.purdue.edu/ with your career account.  From there you can look for the item in the list of blocked messages.  To release the message you can check the box to the left of the message and then click "Deliver & Approve Sender" at the top of the list.

We will work with ITAP to get this scanner 'cleared' so it is no longer seen as 'spam' but until that takes effect please use the method above to get your scanned documents if they don't arrive.

Thanks, Mike

********************
Mike Harrington
Computer Facilities Manager 
ECN/Chemical Engineering
Purdue University
765-494-4326
mph at purdue.edu


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