[Che-student-staff-list] Reminder for Exchange users with mobile devices

[Harrington, Michael P]

Hi,

It hasn't happened lately but I wanted to send out a reminder that if you are using Exchange for your email (You usually, but not necessarily use Outlook in the office to read your mail) and you also use a phone or tablet to access your email/calendar, you need to shut off the phone and or tablet BEFORE changing your password or else you may lock your account.

ITAP has specific instructions on this page:

https://support.purdue.edu/goldanswers/183871

If you do lock your account there is nothing I can do to fix your problem except call ITAP and have them unlock your account but you can also do this (make sure to disable your phone / tablet before they unlock it or it will just get locked again).

ITAP can be reached at 765-494-4000 to help with this issue when it arises.

-Mike
 
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Mike Harrington
Computer Facilities Manager 
Chemical Engineering
Purdue University
765-494-6428
mph at purdue.edu