[Che-student-staff-list] Slowness on Atom

[Harrington, Michael P]

Hi,

In the last couple of weeks there have been times where your ECN deployed computers may have seemed 'slow' - this has been very noticeable to me specifically on the last two Monday mornings but it has also happened at a few other times.

One of the major causes for this 'slowness' appears to be a large number of people accessing their email that is stored on Atom at the same time.  If you have large mail folders or try to move large amounts of email at one time (sorting to folders, deleting lots of old or junk mail) this can cause a heavy load on atom and the result will be seen as slow response times across the department.

Please keep this in mind when you are trying to organize your email, especially on Monday mornings after a weekend if you haven't been checking it.  

If you have an exchange account and don't save any mail on atom (many do in archives though) then there isn't anything you can do except to be patient.

The long term solution is a newer server with increased CPU capacity and that is in the works, but the short term solution is better email management and the awareness that when your move or delete large groups of messages, or when your 'inbox' is extremely large, your actions while using your mail program can cause a high amount of load on Atom.

Thanks, Mike

********************
Mike Harrington
Computer Facilities Manager 
Chemical Engineering
Purdue University
765-494-6428
mph at purdue.edu