[Bnc-faculty-all-list] Coral Reservation Abuse - ACTION REQUESTED - on behalf of John Weaver

[Eric Stach]

John & Colleagues:

The answer to this is very, very simple.   That user should have had  
their user privileges revoked somewhere between 3-5 of these events.    
It is a privilege to access equipment, not a right.

I say this based on now ∼20 yrs of working in electron microscopy  
labs: you don't show up, you lose your privilege to use the equipment.

Eric

(yes: I don't work at BNC anymore, but this would have NEVER been OK  
in my labs there.)


On Aug 27, 2010, at 5:09 PM, Jeff Goecker wrote:

> BNC Faculty –
>
> I need your help on a situation that is impacting the ability of  
> researchers to use the BNC equipment.  We are beginning to reach  
> epidemic proportions of people reserving equipment and not using the  
> equipment – and not cancelling their reservations so that someone  
> else can use that equipment.  This practice causes false bottlenecks  
> and leaves the equipment unused.  In the first 8 weeks of this  
> fiscal year, we have had 1165 incidents.
>
> An example is one user who has 20 unused and not canceled  
> reservations on the MJB-3 aligner in 8 weeks – that’s 2 ½ unused  
> reservations every week.  This is a very highly used piece of  
> equipment, and we are receiving complaints that this equipment is  
> not available.  This same user has 12 unused and not canceled  
> reservations on the CHA evaporator – another critical piece of  
> equipment.
>
> The CHA evaporator has had 82 unused and not canceled reservations  
> in the last 8 weeks, more than 10 per week.
>
> Please ask your students to be more courteous to the other  
> researchers in the BNC.  The attached spreadsheet shows those users  
> with at least 8 unused and not cancelled reservations in the past 8  
> weeks by Coral user name.  I have also highlighted incidents where  
> one user had at least 8 unused and not cancelled reservations on a  
> particular piece of equipment.
>
> While it is understood that there are legitimate incidents where a  
> user reserves a piece of equipment but cannot use it, this happening  
> at a very high frequency is more likely abuse.
>
> Thanking you for your consideration,
> John
>
> John R. Weaver
> Facility Manager
> Birck Nanotechnology Center
> Purdue University
> (765) 494-5494
> jrweaver at purdue.edu
>
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