Knowledge Base

UDS

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AAE Compute Servers
Information and how to maintain the website for AAE compute servers' informatin
Last Modified: Jul 30, 2018 Viewed 19 times Restricted to ECN
Basic User Instructions
Basic instructions for a person new to the ECN environment.
Last Modified: Mar 28, 2017 Viewed 3 times Restricted to ECN
Computer Move Template
This is a template machine moves.
Last Modified: Feb 20, 2018 Viewed 5 times Restricted to ECN
ECN 44326 Finesse Call Center System
Notes and Info on the ECN 44326 Cisco Finesse Call Center System
Last Modified: Mar 22, 2019 Viewed 19 times Restricted to ECN
ECN: Setting the 44326 ECN central initial greeting message
How to set or change the recorded greeting that callers hear first after dialing the ECN central phone number (49-44ECN or 44326) or the ECE hotline (49-49993).
Last Modified: Jun 28, 2018 Viewed 8 times Restricted to ECN
First Contact with a New Faculty or Staff Member
Template for a first e-mail message from ECN to send to an incoming faculty or staff member
Last Modified: Oct 7, 2015 Viewed 6 times Restricted to ECN
HOWTO: Invoke Wake On LAN (WOL)
Last Modified: May 14, 2015 Viewed 4 times Restricted to ECN
How to Edit System Config Files - Linux
Cheat sheet on editing the ECN system wide unix group, dhcp.conf-opts, access and aliases.local files. Plus the hosts files used by the ECN dns servers.
Last Modified: Aug 20, 2018 Viewed 317 times Restricted to ECN
How to Rejoin or Rename a Windows PC
Last Modified: Dec 12, 2018 Viewed 49 times Restricted to ECN
How to convert users to ECN supported PCs
convert to ECN, incoming ECN users
Last Modified: Feb 26, 2015 Viewed 1 times Restricted to ECN
IOB Updates
Last Modified: Nov 29, 2018 Viewed 12 times Restricted to ECN
Key Contacts
A list of key contact people in the areas ECN User & Desktop Services supports who should receive notification via telephone during a critical service outage.
Last Modified: Aug 22, 2016 Viewed 0 times Restricted to ECN
Kiosk Orphan Profile Removal
This article contains information on how to remove orphan and .ECN profiles from Kiosk machines.
Last Modified: Feb 26, 2015 Viewed 15 times Restricted to ECN
Local Admin BoilerAD
Steps to enable local admin on BoilerAD domain machines.
Last Modified: Apr 8, 2019 Viewed 172 times Restricted to ECN
Off Hours Queue Watching - FAQs
FAQs regarding watching the queues off hours
Last Modified: Apr 26, 2017 Viewed 7 times Restricted to ECN

Documents 1 - 15 of 24 Next >

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