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Purdue Exchange Email Migration

This page will be updated as more information becomes available.

This project is done

What is going on?

Purdue's on premise Exchange email is moving to Microsoft's Exchange Cloud service. Details can be found at: https://www.itap.purdue.edu/email/migration.html (Includes a schedule)

When?

EVPRP and Discovery Park: Week of March 18th
Engineering & the Polytechnic: Week of April 1st

Consider that you may be moved at a slightly different schedule based on your appointment, eg: You may work in ABE, but might belong to the College of Agriculture, in which case you would move week of March 1st. 

What do I need to do?

Wait for your email to migrate. Do not fall for phishing emails with links - actively type out URLs or settings, rather than clicking on any link. If you are using Outlook on a PC managed by us, settings should automatically change. If you are using any other clients, see bullet #2, 3 and 4 below

AFTER your account has been moved, we have discovered that the following changes will need to be made:

1 The URL to check email via the web will be: https://outlook.office365.com . If you wish to continue using owa.purdue.edu, you may need to clear your cache.

2 Your login changes from onepurdue\yourlogin to yourlogin@purdue.edu (use your login even if you have a secondary email address - eg smithw99@purdue.edu instead of FreshPrinceOfBelAir@purdue.edu)

3 Your email client (Thunderbird, AppleMail)  server settings become:

                    Username: yourlogin@purdue.edu

                    Incoming server: outlook.office365.com

                    Outgoing smtp: smtp.office365.com

4 Your mobile device email account will need to be removed, and re-added as an Office365 email account with username: yourlogin@purdue.edu

ITaP's frequently asked questions (FAQ) page: https://www.itap.purdue.edu/email/faq.html

Last Modified: May 3, 2021 12:03 pm America/New_York
Created: Dec 19, 2018 4:33 pm US/Eastern by admin
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