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Mac Printing: ECN PaperCut Printers


  • You will need the full server + printer name (smb://
  • You may need to install drivers for your printer.
    • HP Drivers can be found via the HP Easy Admin app for MacOS:
    • Or HP drivers can be acquired here:
    • Toshiba drivers can be found here:
  • You will need to know the features of your printer and configure them during set up for full printer functionality.
  • Your department may use page accounting, requiring additional information for setup. 
Please contact your ECN support staff for assistance with any of the above topics:

  1. Click on the Apple menu and click on System Preferences.

    apple menu with system preferences highlighted
  2. Open Printers & Scanners.

    apple system preferences with printers & scanners highlighted
  3. Click the plus sign button ('+'), in the lower left corner. 

    Add New-1_2.png
  4. Select "Add printer or scanner".

    Add New-2_2.png
  5. Once in the Add window, you'll need to customize your toolbar(If not already present) to add the "Advanced" icon.
    If the Advanced button is already present skip to step 7.
    Right-click the empty space next to the "Windows" icon and select "Customize Toolbar..."
    Add an "Advanced" gear to the toolbar menu by selecting the "Customize Toolbar... option:

    customize toolbar_3.png
  6. Click and drag the "Advanced" (gear) icon to the empty space on the toolbar. Click "Done" when finished.
    (Again, If not already present):

  7. Click the "Advanced" icon. Wait a few moments until "Searching for printers" finishes.
    Choose "Windows printer via spoolss" for the "Type" drop-down menu.

    Enter the URL field as specified by your ECN support staff.
    Note (as of 2/15/2022): If you are having printer issues, add ?encryption=no to the end of the URL.
    e.g. smb://
    This alleviates issues for some users, especially if printing suddenly stopped working on Mac.

    Name and Location are to be filled in as you need, as the content does not impact printing.
    For the use drop-down, choose "Select software". In the pop-up window, use the filter/search in the upper
    right corner to search for your printer model (provided by user & desktop support).
    Select the proper driver for your printer in the list and click OK.
    Click the Add button in the lower right.

    Mac add printer dialog box
  9. Choose all the appropriate installed printer options from the drop-down menus (provided by user & desktop support).
    Click OK.

    printer configuration.png
  10. On your first print job, you will be prompted for credentials. Use "boilerad\username" for the
    username field along with your career account password in the password field If you check
    "Remember this password in my Keychain", Please see step 10 for assistance when you change
    your password for important information.
    Screen Shot 2017-06-06 at 2.09.45 PM_2.png
  11. If you save your password, you will need to clear that password out each
    time you change your Purdue career account password. To do so, open
    Keychain Access (Applications > Utilities). Select "login" under
    "Keychains" and "Passwords" under "Category", both in the left-hand
    column. Look through the list to the right for the printer name.
    Right-click on the item and select "Delete". You will now be prompted
    for new credentials the next time you print.


Last Modified: Mar 24, 2022 10:11 am America/New_York
Created: Mar 5, 2015 12:12 pm US/Eastern by admin