Adding o365 shared mailbox to non-Outlook clients


A quick and dirty guide to document shared mailbox access . 

In MacOS: System Preferences -> Internet Accounts -> Add Other Account -> Mail Account
For other clients, just add the account with the following settings:
Name: Shared Mailbox
Email Address:
Password <own AD password>
Email Address:
Password <own AD password>
Account type: IMAP
Server address incoming:

Outgoing server: Port 587, Use TLS/SSL, Password Authentication, username needs to just be your email address without /





Thanks to Jess Maynard, CLA IT, Travis Kirby, Krannert IT.

Last modified: 2019/04/17 14:23:30.853855 GMT-4 by sundeep.rao.1
Created: 2019/04/17 13:55:11.583722 GMT-4 by sundeep.rao.1.



Type in a few keywords describing what information you are looking for in the text box below.

Admin Options: Edit this Document